Chris has just changed printer from an HP to the brand Brother. The problem he now has is that the Hewlett-Packard software won’t uninstall. When he run the uninstaller app, it reports that the various uninstall plug-ins are missing. It clatters his drive but he is not using it. These issues require a full uninstall and reinstall to fix.
Though HP installs an uninstall utility with the print driver to simplify the uninstall process, this uninstall utility removes the product driver, not the additional software that installed with the driver.
- Unplug the USB cable connecting the product to the computer.
- Open the uninstaller:
- Windows XP: Click Start, click All Programs, point to HP, and then click the folder for the product, which is labeled according to the product series number.
- Windows Vista: Click the Windows icon, click All Programs, point to HP, and then click the folder for the product, which is labeled according to the product series number.
If there is not a folder for your product, discontinue the steps in this procedure and try one of the other methods for uninstalling the Hewlett-Packard software. If problems arise while installing or uninstalling the software, you can download this removal utility to uninstall Hewlett-Packard software or remove HP Officejet Pro before attempting software reinstallation.
Remove the Hewlett-Packard with Perfect Uninstaller
- Click the Start menu>select Control Panel>click on the” Printers and Other Hardware” icon>right click the “Printers and Faxes” icon to select Remove.
- Click the Download now button.
- When prompted, choose Save to start the download and run the Perfect Uninstaller.
- Select or insert the option, Show Windows installer, on the main panel of Perfect Uninstaller as below.
- Click the any component of Hewlett-Packard software to be uninstalled in the “Display Name” list.
- Click the “Uninstall” button to start the removal.
- Follow the onscreen steps to finish the removal.

Force Uninstall Hewlett-Packard software (One directory a time)
- Quit all the running programs, including Perfect Uninstaller, on your computer
- Find the directory directly in the hard drive where you locate the file or folder of Hewlett-Packard software.
- Right click the directory to select “Uninstall with PU” to start the removal.
- Follow the onscreen steps to finish the removal.
- Reboot computer and repeat the Uninstall procedure until all directories of Hewlett-Packard software are gone.


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