Should you try uninstalling Norton 360 before re-attempting the upgrade process? My friend, Casey is running Norton 360 All-in-One Security (Version 5.0) on a Windows 7 based laptop. Having purchased an upgrade, Norton 360 All-in-One Security (Version 6.0) as advised by the store salesperson, he is now attempting to apply this upgrade but am encountering a problem: when processing the upgrade CD; selecting the install option and entering the Product Key (as prompted), he cannot proceed and am being issued with a message stating a problem has occurred and to reload/reconnect the CD. He has re-tried this process several times with the same outcome.
Despite the fact that Norton 360 All-in-One Security 6.0 provides industry-leading security with four unique layers of powerful protection proven to proactively stop online threats before they can infect your computer, there are still chances that you need to get it uninstalled or replaced.
Uninstall Norton 360 All-in-One Security 6.0 with standard means
- Go to “Start>All Programs>Norton 360.”
- Select “Uninstall” and allow the uninstaller to run.
- Press “OK” when asked if you’re sure you wish to uninstall.
Uninstall Norton 360 All-in-One Security 6.0 with Norton Removal Tool
- Download the Norton Removal Tool from Norton and save it to where Norton 360 All-in-One Security 6.0 is installed.
- Double-click the Norton Removal Tool you just downloaded to begin the removal tool.
- Press “Next” to confirm you wish to remove Norton 360.
- Follow the prompts in the removal wizard to complete the process. You will be asked to remove some shared files that are no longer in use by other programs. If you’re uncertain about any of these files, select “No.” For almost all users, the files are not needed and you can press “Yes to All.”
- Allow your computer to restart.
The wizard will automatically begin again to remove more files. This process may occur two to three times depending on the version of Norton 360 you have.
Perfect Uninstaller is a very small but very efficient software that was specifically designed to remove Norton 360 All-in-One Security 6.0 found on your computer. This tool comes in handy when Norton software cannot be removed in the traditional way from Control Panel.

At that point, Perfect Uninstaller is the best alternative you have when you clutter the computer till the point that it crashes, or if you want to install another anti-virus or internet security technology but you are not allowed to, due to interference with Norton software.

With Perfect Uninstaller, the only thing you have to do is initiating the software, shut down any other programs, and restart your computer. The removing process takes some time, but your computer system will eventually be cleaned out of Norton issues.

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How do you remove Norton 360′s all-in-one security? Perfect Uninstaller really works for me. Thanks!
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