Uninstall of BlackBerry Desktop Software – How To Remove Blackberry Desktop Manager

I have just upgraded from Vista to Windows 7. When I am trying to upgrade to latest Blackberry Desktop, I get the message “The desktop manager is currently running. Before proceeding please close it. Select cancel to abort installation”. I therefore thought I would remove the Blackberry Desktop Manager via add/remove programs but I get the same message. Whilst, I opened Task Manager and check running programs it is not shown as a running application. If you are having the same problem as mine, you need to do a clean uninstall procedure removes all traces of the Blackberry Desktop Manager as what I do here.

Uninstall the Blackberry Desktop Manager with Windows uninstaller

1. Close and exit Blackberry Desktop Manage.
2. Open the Control Panel and double-click the Add/Remove Programs icon.
3. Select Blackberry Desktop Manager and click Change/Remove.
4. On the InstallShield Wizard window, click the Remove option, followed by Next.
5. On the Confirm Uninstall window, click OK.
6. On the InstallShield Wizard window, click Finish.

Delete the Research In Motion Folders from Hard Drive
1. Delete the Research In Motion folder in C:\Program Files\Common Files (if present).
2. Delete the Research In Motion folder in C:\Documents and Settings\\Application Data\
Note: If you are unable to see the Application Data folder, it might be a hidden system folder and you should display hidden files and folders by changing the settings of View File.

Delete the Research In Motion folders from registry:
1. Click Start > Run.
2. Type Regedit, and then click OK.
3. Delete the Research In Motion folder located in HKEY_LOCAL_MACHINE\Software\
4. Leave the Registry Editor open to complete the next task.

Delete the Pumatech Shared folder from your hard drive
Open Windows Explorer and delete the Pumatech Shared folder in C:\Program Files\Common Files\. If you are unable to delete the Pumatech Shared folder, rename it by completing the following steps.

1. Right-click the Pumatech Shared folder and select Rename.
2. Rename the folder (for example, Pumatech Shared_old).
3. Press Enter.

The Blackberry Desktop Manager should now be fully uninstalled. Restart the computer to make sure that all background processes of the desktop software are cleared from system memory.

Using an Uninstall Program to Delete Corrupted Blackberry Desktop Manager
If you feel that the manual process on removing Blackberry Desktop Manager is either too difficult or too dangerous then you could download online uninstaller software to do job for you. There are programs out there that are designed to forcibly remove software such as Adobe Acrobat 8 that Windows has trouble deleting. Amongst them, Perfect Uninstaller is well known to be able to automatically delete the corrupted file paths from the hard drive without having to back up the files or manually remove anything system registry.