When I tried to use the Symantec uninstalling tool to remove Norton Antivirus 2005, the Tool indicates that it cannot continue because WinFax Pro 10.0 is installed, and cannot continue. I tried uninstalling WinFax Pro through Windows but that failed. I then tried to manually uninstall it, using Symantec’s procedure. That has also failed. How can people uninstall the program and stop such annoying error pop-ups?
An error during installing WinFax Pro 10.0
A message that now appears right after installation of WinFax Pro 10.0 begins is, “Setup has determined that a previous installation of WinFax has been uninstalled. There has been no reboot since. Please reboot…” However, this computer has been rebooted hundreds of times since the incomplete removal but when I did it again. Same result.
Problem uninstalling WinFax Pro 10.0
If you do not like or buy Norton products anymore there is another solution about a WinFax Pro 10.0 problem. If WinFax has run pretty well for years and only recently started giving this problem, you need to back up the data of contacts and faxes before removing it as such:
1. Close the Winfax Message Manager and Controller.
2. Press Ctrl+Alt+Delete once.
3. Click Task Manager.
4. Click the Processes tab.
5. Select the WinFaxPRO service and then click End process.
6. Open Windows Explorer.
7. Locate the \Data folder. For a standard installation, the folder is at: C:\Program Files\Symantec\WinFax\Data
8. Copy the \Data folder to a different location on the hard drive or to backup media such as a CD-RW. Make sure that the new location is not within the Symantec folder.
9. If you have any custom cover pages, repeat these steps for the \Cover folder.
Remove WinFax 10.0 through the hard drive by deleting such file:
C:\Program Files\Symantec\WinFax
Delete registry keys of WinFax Pro 10.0
1. Click Start, and click Run. The Run dialog box appears.
2. Type regedit and then click OK. The Registry Editor opens.
3. In the left pane, navigate to and select the following keys to delete :
HKEY_CURRENT_USER\Software\Delrina
HKEY_LOCAL_MACHINE\Software\Delrina
WinFax Pro 10.0 Removal Tool
If the sated process fail to remove WinFax Pro 10.0 fax management software from Symantec Corporation on your Microsoft Windows based computer, you can either contact Symantec Corporation to inquire about how to upgrade to a version of WinFax PRO that is compatible with Windows or simply uninstall it with the help of a Perfect Uninstaller.
A fully authorized Perfect Uninstaller will forcibly uninstall the directories of WinFax Pro 10.0 and remove the related registry keys of unwanted program such as Antivirus AntiSpyware 2011 once the automatic scan finished.
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Thats some quality basics there, already know some of that, but you can always learn I doubt a “kid” could put together such information on WinFax Pro 10.0.
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